Trust Mugshot Mugz
8,500+ Orders (And Counting)
by our customers
based on Etsy
Frequently Asked Questions
We ship right from our office in Nashville, TN. When you reach out to us, you're talking to us! We take pride in fast turnarounds and excellent customer service.
Yes. You will receive an art proof before your order ships! We will NOT ship out you order until you approve.
Yes. We edit all of your photos for you. If you're using multiple photos, you can upload multiple photos at the same time. If your photo won't work, we will reach out to you and suggest a new one.
Pretty Quickly. Most orders ship within five business days, though it depends on the order volume at the time. It also depends on how quickly you approve your art. If you need your order by a particular date, email firstname.lastname@example.org for a more accurate timeline.
In order to protect the image on the mug and for longevity, it is recommended that you hand wash your mug.
Yes! Our team of artists will edit the photos for you. If the photo does not seem to work well, we will contact you and let you know. You will get to approve the art before your order is made! Please just send the image as is.